Shipping policy
Effective Date: 05/01/2023
Thank you for choosing Local Spirits TX for your online liquor purchases. We aim to provide you with a seamless and reliable shipping experience. This Shipping Policy outlines the guidelines and procedures regarding shipping orders from our store.
1. Shipping Restrictions
1.1. Legal Compliance: We strictly adhere to all applicable laws and regulations regarding the sale and shipment of alcoholic beverages. As a result, we are only able to ship orders within the state of Texas.
1.2. Age Verification: By placing an order with Local Spirits TX, you confirm that you are of legal drinking age in the state of Texas (21 years or older). We require a valid government-issued identification document indicating your age for age verification purposes.
2. Order Processing and Fulfillment
2.1. Processing Time: We strive to process and fulfill orders promptly. Orders are typically processed within 5 business days from the date of purchase, excluding Sundays and holidays.
2.2. Order Confirmation: Once your order is confirmed, you will receive an email notification containing your order details and tracking information, if available.
2.3. Out-of-Stock Items: In the rare event that an item you ordered is out of stock, we will promptly notify you and provide options for a replacement or refund.
3. Shipping Methods and Carriers
3.1. Carriers: We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier may vary based on factors such as destination, package size, and shipping speed.
3.2. Shipping Options: At checkout, you will have the option to select the preferred shipping method offered for your order. The available options may include standard ground shipping or expedited shipping, subject to carrier availability and restrictions.
4. Shipping Costs
4.1. Shipping Fees: The shipping fees for your order will be calculated based on factors such as the destination, weight, and dimensions of the package, as well as the selected shipping method.
4.2. Fee Disclosure: The shipping fees will be clearly displayed during the checkout process, allowing you to review and confirm the total cost of your order, including shipping charges, before finalizing the purchase.
5. Delivery Timeframes
5.1. Estimated Delivery Time: The estimated delivery timeframe for your order will depend on various factors, including the shipping method selected and the destination address within Texas. While we make every effort to ensure timely delivery, please note that unforeseen circumstances or carrier delays may occur.
5.2. Tracking Information: Once your order is shipped, you will receive a tracking number, if available, allowing you to monitor the progress of your shipment.
6. Signature Requirement and Receiving the Shipment
6.1. Adult Signature Required: As the delivery of alcoholic beverages requires an adult of legal drinking age to sign for the package, it is important to ensure that someone aged 21 or older is present at the delivery address to receive the shipment.
6.2. Delivery Attempts: If an adult is not available at the time of delivery, the carrier may attempt delivery on another day or provide instructions for rescheduling or pickup at a designated location.
6.3. Risk of Loss: Once the carrier confirms delivery, the risk of loss or damage to the products passes to the customer. Please inspect the package upon receipt and report any damage or discrepancies to the carrier and Local Spirits TX promptly.
7. Customer Support
7.1. If you have any questions or concerns regarding your shipment, tracking information, or any other shipping-related matters, please contact our customer support team. We are here to assist you and ensure your satisfaction.
Note: This Shipping Policy is provided as a general guide. It does not override or supersede any statutory rights granted under applicable consumer protection laws in the state of Texas.